Terms of Service

Welcome to the website of Taylor Made TDS, Inc., doing business as Taylor Made Truck Driving School. These Terms of Service (“Terms”) govern your use of our website (taylormadetds.com) and any services we provide through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website. Plain language is intentional. If something is unclear, contact us.

1. About Our Services

Taylor Made TDS, Inc. operates CDL (Commercial Driver’s License) training programs and related endorsement courses. We have locations in Burlington, WA and Ferndale, WA. Our website provides information about our programs, allows you to submit an enrollment inquiry, and may display blog content, schedules, and other educational materials.

2. Your Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others. Prohibited behavior includes:

• Harassing or causing distress to any person
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue
• Attempting to gain unauthorized access to our systems
• Collecting personal information of others without consent
• Spamming or other malicious activities

We reserve the right to restrict or terminate your access to the website if we believe you have violated these Terms.

3. Enrollment Inquiry Form and Registration Form — Not a Binding Contract

Enrollment Inquiry Form. Our enrollment inquiry form (available at /enroll) allows you to provide your contact information and ask questions about our programs. Submitting this form is NOT a binding enrollment contract. It is an inquiry that initiates our process of contacting you to discuss your interest in our programs. By submitting the form, you authorize us to contact you by phone, email, or other means to discuss your inquiry. You are not obligated to enroll in any program, and we are not obligated to accept your inquiry.

Sensitive Information in the Enrollment Inquiry Form. Our enrollment inquiry form collects certain sensitive information to help us understand your situation and match you with the right program. This includes: your readiness for a DOT medical examination, your readiness to take a pre-employment drug test (5-panel DOT urine screen), and your intended funding source (such as self-pay, employer sponsorship, or a workforce grant program). This information is collected solely to facilitate your enrollment process. It is not transmitted to the U.S. Department of Transportation, FMCSA, Washington State Department of Licensing, or any regulatory authority at the time of form submission. Form submissions are delivered to Taylor Made TDS staff by email and stored in our internal administrative inbox. This information is not used for any purpose other than helping our staff contact you and prepare for your enrollment conversation.

Registration Form / Enrollment Agreement. The Registration Form (also referred to as the Enrollment Agreement) is a separate document from the enrollment inquiry form. If you choose to proceed with enrollment, you will enter into this separate Enrollment Agreement that will govern the terms of your training, payment, and other details specific to your program. All applicable federal and state laws and regulations will apply to this final binding contract as explained in our Course Catalog.

When the Enrollment Agreement Becomes Binding. The Enrollment Agreement becomes binding only upon receipt of the signed agreement, payment of the initial deposit or first payment, and confirmation of your start date by Taylor Made TDS, Inc.

Right to Adjust Confirmed Start Dates. Taylor Made TDS, Inc. reserves the right to adjust confirmed start dates based on staffing availability, equipment availability, and minimum class size requirements. Students will be notified promptly of any changes. Refund policies are governed by the terms outlined in our Course Catalog.

4. Intellectual Property Rights

All content on this website — including text, graphics, logos, images, blog articles, videos, and other materials — is the property of Taylor Made TDS, Inc. or is used with permission from the copyright holder.

You may view and print content for your personal, non-commercial use only. You may not reproduce, distribute, modify, transmit, or otherwise use any content without our prior written permission. This includes:

• Copying or republishing our blog articles or educational materials
• Using our logos or branding without authorization
• Creating derivative works based on our content
• Selling or licensing our content to third parties

Unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

5. Third-Party Links

Our website may contain links to third-party websites (such as government agencies, industry resources, or partner organizations). We do not endorse, control, or assume responsibility for the content, accuracy, or practices of these external sites. Your use of third-party websites is governed by their own terms and privacy policies.

6. No Guarantees of Results

We provide CDL training and related services based on our experience and expertise. However, we make no guarantees regarding:

• Your ability to pass the CDL written test or skills test
• Your ability to obtain a CDL or any endorsement
• Your employment prospects or earning potential after training
• Your success in the trucking industry
• Any specific job placement or career outcome

Training outcomes depend on many factors, including your effort, prior experience, learning ability, and market conditions. We are not responsible for your employment status or income after completing our programs.

7. Limitation of Liability

To the fullest extent permitted by Washington law, Taylor Made TDS, Inc. and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, even if we have been advised of the possibility of such damages. This includes damages for loss of profits or revenue, loss of data or information, business interruption, personal injury or property damage, and emotional distress or reputational harm.

Our total liability to you for any claim arising from this website or our services shall not exceed the amount you paid us (if any) for the service in question.

This website and all content are provided on an “as-is” basis without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

You agree to indemnify and hold harmless Taylor Made TDS, Inc., its owners, employees, and agents from any claims, damages, or costs (including legal fees) arising from your use of this website, your violation of these Terms, or your infringement of third-party rights.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms or your use of this website shall be brought exclusively in the state or federal courts located in Skagit County, Washington.

9. Dispute Resolution

Before pursuing any legal action, we encourage you to contact us to attempt to resolve any dispute informally at admin@taylormadetds.com. If we cannot resolve the dispute within 30 days, either party may pursue legal remedies as permitted by Washington law.

10. Entire Agreement

These Terms, together with any enrollment agreement you sign and our Privacy Policy, constitute the entire agreement between you and Taylor Made TDS, Inc. regarding your use of this website and our services. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

11. Geographic Scope

This website and our services are intended solely for residents of the United States. We do not represent that our programs, pricing, or enrollment processes comply with the laws or regulations of any jurisdiction outside the United States.

12. Chat Widget and Automated Features Disclaimer

Our website may include an automated chat feature or “Learn More” functionality. Information provided through these features is for general informational purposes only. It does not constitute a binding offer, enrollment agreement, or guarantee of program availability, pricing, or outcomes. Official program terms are governed solely by the signed Enrollment Agreement. If you have questions about specific program details, pricing, or availability, please contact us directly.